Reboot TeamViewer by closing and re-opening the TeamViewer app.To fix it, try some of the troubleshooting steps below from the TV support forums so that the remote control via TeamViewer can connect properly: It apparently has a variety of causes- we can’t point to one thing specifically. Please try again.”Īccording to TV, they say that the reason for this error is that on the TeamViewer host, it has received the incoming connection, but the actual remote control session was dropped and therefore not established. If there’s some sort of connection problem, you’ll get an error message that reads “ Protocol negotiation failed. (You can always contact their support here).Īccording to the TeamViewer (TV) support community, this error occurs when connecting to a remote control, or another server or host using TeamViewer. If you’re getting the “Protocol negotiation failed” error on TeamViewer, we’ve assembled some fixes below. Protocol Negotiation Failure (Video Fix #2).Protocol Negotiation Failure (Video Fix).
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